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Windows 10 loopback


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8 replies to this topic

#1
KC13

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Hello,

 

After applying an update last week, a friend has a computer that will not start properly. It goes into a "diagnostic" mode then offers two options. Restart or Advanced. Clicking on either starts the whole process all over again. Sorry, I can't be more specific as he lives in another country and I don't have access to the system.

 

What I do know is that it is an HP laptop that originally came with Vista. Somewhere along the line, HP sent him a set of Windows 7 update DVD's. He updated to Windows 10 online. I had him try F11 to restore to original Vista, but he says there is no repair partition found. Neither of the Windows 7 update DVD's will boot.

 

Any ideas? A lot of what I have been reading offers fixes from within Windows 10, but what to do if you cannot get into Windows 10? :banghead:


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#2
dave

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It's pretty tough without having the install media via USB or DVD. He may try the safe mode option to uninstall the last updates.
 
How to Roll Back or Uninstall a Problematic Windows Update 
http://www.howtogeek...windows-update/


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#3
Snuffy

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some times this will work but not always.

unless you have the Original Install MEDIA. which is always BEST.

1.)  insert install media  - Boot to and select upgrade, and Windows 10 will upgrade it self to the same as media.

2.) if you ever used any program that made a RESTORE POINT then

2a.) boot to media --> move to command prompt --> type the below

rstrui.exe /offline:C:\Windows

enter and IF YOU EVER MADE A RESTORE POINT IT WILL RESTORE BACK TO THAT POINT.


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#4
Cyberstalker

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if he updated from vista to 7 then 7 to 10 hed only be able to rollback to 7, should be easy enough to just restore to 7 from the option in control panel


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#5
dave

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You loose that option after 30 days, unless you actually made an image to restore to, but most general users never bother to do that, plus he can't even get into windows, unless he can get into it via Safe Mode.


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#6
Snuffy

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Everybody should at least DL and allow MS to assist in making a Genuine ISO to restore back from.

or clean install.

 

https://www.microsof...nload/windows10


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#7
KC13

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Nothing worked, couldn't get into safe mode at all. I managed to have him boot from an old WinXP repair DVD and saved all his files. His option was then to restore Vista from DVD's, upgrade to 7, then update to 10 again. His reaction was F that and he went and bought a Mac.......

 

LOL, I guess Apple should pay M$ a commission for the sale. :)


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#8
cognizione

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he went and bought a Mac.......

 

 

2eexzlz.jpg


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#9
Snuffy

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Mac attack, BigMac.jpg

 

means no need to make a (1) Restorable Backup Image, so not need to make a (2) complete File(s) Transfer backup.

no need to do a (3) clean install then (4) transfer all the files...


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