I have a friends computer that needed to be formatted and a new OS installed. One problem though, I cannot access a portion of the hard drive behind a partition labeled drive "Q". Access is denied no matter what. I have tried everyway I can think of and every "backdoor" I know about and nothing! Whatever it is has made it impossible to run Malwarebytes or CCleaner. MSE says the thing is clean. I removed two trojans with MSE but the problem persists. I have tried to run anti virus etc. but whatever it is won't let me. Should I put it out of it's misery or is there hope??? Put your heads together, Has anyone ever encountered this phenomenon??
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Posted 24 May 2016 - 12:40 PM
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Posted 24 May 2016 - 01:11 PM
Posted 24 May 2016 - 01:12 PM
Have you tried accessing it from Windows only?
1. It may be a Restoring-OEM partition.
2. From Windows some partitions may be hard to access - you may need a bootable tool that can be obtained from Aomei Partition Assistant - in it you have the option to make a bootable CD.
3. It may be a partition containing bad HDD sectors - but that implies physical defects - which would normally be easily spotted.
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Posted 24 May 2016 - 01:20 PM
you need to format with a tool that does not read the drive content known as a low level format one well know is Active@ KillDisk free from here http://www.killdisk.com/wiper.htm
remember this will destroy all data on the drive and that data will not be recoverable you will then be able to install a new OS.
I would recommend becoming a BW9 VIP as all this information and more is available plus access to our top experts for all manner of information and help.
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Posted 24 May 2016 - 11:58 PM
All roads lead to Rome.....
If you have permission to wipe his drive,run a bootcd with a partition manager and delete every partition of that drive,then the full capacity of your drive becomes 'unallocated space' and you can either format and partiton it with that bootcd,or install windows 1st on the full disk and either keep it that way,or resize and partition it afterwards to your preferations......
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Posted 25 May 2016 - 11:07 PM
Partition Labeled Q is normally a Office Click2Run Partition which is hidden normally it is also normally a Mounted Image file rather then a Partition on the hard disk.
So once you Wipe the Windows install it will wipe the Partition Image Labelled Q.
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Posted 27 May 2016 - 06:23 AM
Roady said what I had planned on posting and what I would use is Macrium reflect.
Hacktrix is right that usually denotes Click2Run, but i have never seen a "valid" C2Run cause this kind of access issue.
Let us know how you solve this please.
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Posted 27 May 2016 - 06:04 PM
Yes that would work masmasa, BUT you'd prolly have better results when running commands from your Windows installer DVD/USB from boot, in which case simply using the advanced options might simply allow you to delete the unwanted partitions altogether, since nothing is in use or protected by the OS.
Live Boot is the way to go to solve this as many have stated previously.
Note: that some OEM's firmware or BIOS will protect their recovery partitions & in that case you hafta connect the HDD/SSD to another computer via USB adapter or with SATA connectors, but usually those partitions aren't given a drive letter in Windows view, but may still be seen in Disk Management.
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Posted 08 June 2016 - 10:06 PM
Could it be part of the drive's firmware? I came across a drive that created a CD/DVD drive to hold optional installation/apps software, I think it was an old Toshiba out of a USB external. I have also seen LG CD/DVD drives with firmware that held a program that started every time the drive was accessed.
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