Jump to content

Welcome to Beyond Windows 9 - Portal to the Future
Register now to gain access to all of our features. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more. If you already have an account, login here - otherwise create an account for free today!


Photo

back to Windows store problem


  • Please log in to reply
18 replies to this topic

#1
volvo

volvo

    Hero Member

  • Global Moderator
  • 1,371 posts

I have for months now over a number of updates of the insider preview (now on 14352) had a problem with the store.

I can't for the life of me get it to work as it should, it opens and when I try to add an app starts to download it stops with the error 0x80073cf9 I have spent hours on line and found a number of fixes but no luck.

I have used power shell to

uninstall then re install using "Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}" 

also tried "powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML"

and then takeownership fixes

still I get the same, it is only on this PC, tablets, phones and laptop all work fine. I do know one other here is having the same problem and he is better than me on this so it needs the big brains on it now please :help:


  • cognizione likes this

2cde6h5_zps6c93c367.png


#2
Netzork

Netzork

    SR. Member

  • BW9 Donator +
  • 658 posts

Not sure, but check if the folder "AUInstallAgent" exists in the windows folder. If  not, create it and reboot.



#3
volvo

volvo

    Hero Member

  • Global Moderator
  • 1,371 posts

I will try anything posted here no matter if I think I may have tried it before and report back :)

 

I have tried the "AUInstallAgent" folder made it in the C drive Windows folder restarted no luck thank you Netzork :occasion14:

 

Keep them coming I am determined to beat this once and for all  :banghead: :banghead:


  • Netzork likes this

2cde6h5_zps6c93c367.png


#4
Netzork

Netzork

    SR. Member

  • BW9 Donator +
  • 658 posts

I'll take it you have run the command SFC /SCANNOW which is a good starting point for troubleshooting

 

* Check for the existence of C:\Windows\AppReadiness folder and create it if it does not exist. Reboot/Retry

 

If that does not help try reseting the Windows Store.

* Press [WinKey]+R, type WSReset.exe

 

Try running the following commands, before you try to update the app:

net stop wuauserv
rename c:\windows\SoftwareDistribution softwaredistribution.old
net start wuauserv
 

Please do only one fix at a time to find what actually worked.



#5
volvo

volvo

    Hero Member

  • Global Moderator
  • 1,371 posts

SFC is always a first port of call just ran it and it found nothing.

 

AppReadiness folder is there but empty.

 

now restarting after trying the above.

 

no luck with those.


  • cognizione and Netzork like this

2cde6h5_zps6c93c367.png


#6
chenzen666

chenzen666

    BW9 STAFF

  • The Specialists
  • 869 posts

Your Store app is unable to write data in C:\ProgramData\Microsoft\Windows\AppRepository\Packages, so you can not download any apps from the store

Here is how to fix it:

+)First, you need to take ownership the folder AppRepository on C:\ProgramData\Microsoft\Windows\AppRepository. (If you don't have the folder ProgramData, go to Folder Options, check the Show hidden files and folders option). You download the Take Ownership registry 

+)Second, you need to give the SYSTEM account and the ALL APPLICATION PACKAGES account full control on the folder C:\ProgramData\Microsoft\Windows\AppRepository\Packages. Here's how you do it

- Right-click on the Packages folder and select Properties.

- Go to the Security tab and click Advanced.

- In the Advanced Security Settings, click the Add button

- Click on the "Select a principal" link located at the top of the window

- Type "ALL APPLICATION PACKAGES" (without quotes) in the textbox of the new window and click OK.

- Check the following permission Full control, Then click OK  

- And do the same with SYSTEM account

 

It works perfectly for me. I also tried every solutions on the internet but none of them worked. It turned out to be very simple, the Store app is unable to write data on the installation folder. Let me know if it works for you


  • cognizione and Netzork like this

1zpns61.png


#7
Netzork

Netzork

    SR. Member

  • BW9 Donator +
  • 658 posts

That is correct, both the AUInstallAgent and AppReadiness folders should be empty.

 

Make a system restore point before proceeding!!!

Open your favorite Registry Editor or hit [WinKey]+R and type regedit.exe. navigate to HKEY_CURRENT_USER\Software\Microsoft\ export the whole OLE folder to your preferred path (to have a backup), then delete the whole OLE folder.



#8
volvo

volvo

    Hero Member

  • Global Moderator
  • 1,371 posts

do you mean to delete the whole of the  "Microsoft folder" at HKEY_CURRENT_USER\Software or does it have a sub folder I take it by "OLE" you mean "object linking and embedding"  not a sub folder called "OLE" ?


  • cognizione and Netzork like this

2cde6h5_zps6c93c367.png


#9
Netzork

Netzork

    SR. Member

  • BW9 Donator +
  • 658 posts

Make sure you export it first and make a system restore point. The reason is that this was only tested for Windows 8.1 a long time ago and I am uncertain how the OS has been patched.

 

HKEY_CURRENT_USER\Software\Microsoft\Ole is the folder.

 

 

FYI:The registry values associated with the Ole key control the default launch and access permission settings and call-level security capabilities for COM-based applications that do not call CoInitializeSecurity.

 

Just a thought: C:\Program Files\WindowsApps exists right?

 

Also, I hope you have tried the Apps Troubleshooter



#10
volvo

volvo

    Hero Member

  • Global Moderator
  • 1,371 posts

@ chenzen666 that seems to have made some improvements it that the store now tries to download but then seems to stick on downloading where before it changed to error in a short time.

 

@ Netzork yes WindowsApps is there and full of folders a lot seem to be the same.

 

the reg folder Ole is not at the location HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole

 

trying another restart to see if that helps but I will do a full hard off not just a soft restart.

 

Ok after the restart all is back to how it was :banghead:  thanks for all the effort but I must take a comfort break and some food so will be gone for a few hours.


  • cognizione and Netzork like this

2cde6h5_zps6c93c367.png


#11
Snuffy

Snuffy

    Senior Global Moderator

  • Global Moderator
  • 15,041 posts

All that I have ever had to use to fix STORE on Windows 8 --> 10 and even RT.

 

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

Clear Store Cache for Default Apps

1. Press the Windows+R keys on your keyboard to open the Run dialog.

2. Type WSReset.exe, and click/tap on OK.

3. In Windows 8 - 10 and Windows RT, the Store will now open, and state the following: The cache for the store was cleared. You can now browse the store for apps.

 

PS: I never signin full only use the for this time.


  • cognizione and Netzork like this

PM07fvlP.png


#12
Netzork

Netzork

    SR. Member

  • BW9 Donator +
  • 658 posts

@Snuffy

That would hold true for Windows 10 as I have yet to run into oddities that the method you describe does not fix.

 

However, with Windows 8 and 8.1 I have had to do all kinds of stupid tricks to make it work which includes chenzen666' method and even having to reset the permissions for Program Files\WindowsApps. Of course, I have worked on customer's and friends' PCs and so I would not have any idea what they had done prior to me getting it, but 'knock on wood' Windows 10 seem more sturdy in this respect...Thus far.


  • Snuffy and Tetley like this

#13
Snuffy

Snuffy

    Senior Global Moderator

  • Global Moderator
  • 15,041 posts

Some times Windows 10 refuses if UAC is modified from default

some times Windows 10 refuses to allow STORE unless you SIGNIN to Windows as MSN Account.(YUK)

 

yes to me or for me Windows 10 is changing to MS Way or NO F* way.

so for me it is keep at least Weekly Restore Images. so if it gets CORRUPT or not working proper,

so easy to RESTORE back and continue on.  and 14352 is worse on Not what Snuffy wants... or links.

 

and Snuffy loves the Pay now to get HELP sites, and they say OH DELETE it then reinstall it.


  • Tetley and Netzork like this

PM07fvlP.png


#14
volvo

volvo

    Hero Member

  • Global Moderator
  • 1,371 posts

@ snuffy again I have tried this and get

 

NWAbj1z.jpg

 

I find Windows 10 mainly good or better I am using 14352 x64 with no other problems this store thing has been with me for months and as I said works fine in all my other Win 10 installs just this one PC so I guess it is a very local problem.


  • cognizione and Tetley like this

2cde6h5_zps6c93c367.png


#15
Snuffy

Snuffy

    Senior Global Moderator

  • Global Moderator
  • 15,041 posts

1. some info here to read

http://windowsreport...ror-0x80070005/

 

------------------------------



    How to Solve Windows 10 Store Error Code: 0x80070005


      Solution 1 – Reset Windows 10 Store

The first thing we try with most Windows Store problems is resetting
Windows Store. After you reset the store, it will get back to its
default settings, so if something was set wrong, it will now be fixed.
Resetting Windows 10 Store is very easy, and it requires just a few steps:

 1. Go to Search, type WSReset
 2. Right-click on it, and select Run as administrator

Your Windows Store cache is now reset, and that could help you to solve
the problem. However, if this didn’t help, try some of the following
solutions.


      Solution 2 – Gain Full Control Over Packages Folder

One of the solutions that worked for people who faced this problem
before is gaining full control over Package folder in App Data. To get
the full control over this folder, do the following:

 1. Press Windows key + R to open Run command
 2. Enter the following path and press Enter:
      * C:\Users\<username>\AppData\Local
 3. Now, find folder Packages, right-click on it, and go to Properties
 4. Go to Security window, and make sure you have a full control over
    the folder
 5. If you can’t find your username, click Advanced, and in the next
    window, clik Add
 6. Moving on, in following window first click Select a principal, then
    type /users/ in Select User or Group box, click Check Names. Lastly,
    check Full control for Basic permissions section.Store Error Code
    0x80070005
    <http://cdn.windowsre...0x80070005.jpg>
 7. Click Apply then OK
 8. Reboot your computer

After gaining full control over Packages folder, you should be able to
update your Windows Store apps without any problems. But in case you’re
still unable to update your apps normally, head to Settings, and make
sure your date and time is set properly, because wrong date and time
will lead to some Windows Store errors.

*************************************************************************************************************

2.  ok do a reset.cmd

------------------------------

To resolve the issue, make sure that you are logged on as an administrator. If the problem continues, use the SubInACL tool to repair file and registry permissions. To do this, follow these steps:

  1. Download the SubInACL tool, and install it to the default path that is offered by the installer. The default path will be one of the following, depending on your version of Windows:
    • %ProgramFiles%\Windows Resource Kits\Tools (32-bit versions of Windows)
    • %ProgramFiles(x86)%\Windows Resource Kits\Tools (64-bit versions of Windows)
  2. Start Notepad, and then copy and paste the following commands:

    @echo off
     
    setlocal
     
    echo.
    echo Determine whether we are on an 32 or 64 bit machine
    echo.
     
    if "%PROCESSOR_ARCHITECTURE%"=="x86" if "%PROCESSOR_ARCHITEW6432%"=="" goto x86
     
    set ProgramFilesPath=%ProgramFiles(x86)%
     
    goto startResetting
     
    :x86
     
    set ProgramFilesPath=%ProgramFiles%
     
    :startResetting
     
    echo.
    

  • volvo, cognizione and soundstyler like this

PM07fvlP.png


#16
volvo

volvo

    Hero Member

  • Global Moderator
  • 1,371 posts

Oh well thank you for all the advise, it is still not working so I think it is time to give up :roll:  as I have said this is an old install of Win 10 and has been upgraded and messed with so many times it could be time for a fresh install.

 

I will try DISM again the last time it did not do anything, I even tried some of the fixes in "safe mode" but most will not run including CMD although power shell does.

 

The one thing I have not been able to do is stop or pause Bitdefender which does have a file protector which could be stopping some of the fixes working.

 

Thank you all again if I get it fixed I will let you know :headbang:


  • TanMan likes this

2cde6h5_zps6c93c367.png


#17
TanMan

TanMan

    System Software Forum Moderator

  • Moderator
  • 862 posts

I agree about the clean install. I've had nothing but weird issues when upgrading old Windows 7 installations to Windows 10. I did a successful Windows 10 upgrade only once, and that was with a newly built Windows 8.1 machine. Clean installs of Windows 10 fixed all the problems.


  • soundstyler likes this

KUNGOfvp.png


#18
volvo

volvo

    Hero Member

  • Global Moderator
  • 1,371 posts

Eureka! at last after months and months with experimenting it is fixed  :headbang:  after updating to the last Win 10 insider I tried out some of Edge's new extensions one of which was adblock and it told me it could not be installed on a non OS drive. 

 

I have two PCIe 128gb drives C:\ and H:\ C:\ has the OS and important things like my AV and stuff Windows will not let you put anywhere else H:\ has all other programs and that was where I had set to install Apps in settings.

 

As soon as I changed that to C:\ all problems vanished from the Store all pending downloads and updates installed and I have to say really fast.

 

So for me another bug in Win 10 why can't I install to the drive I want not what M$ decide I should use, having said that it is a small price to pay for what seems to be getting on for the best Windows so far.

 

The world of Apps awaits  :)  :)


  • dave, cognizione and Tetley like this

2cde6h5_zps6c93c367.png


#19
Snuffy

Snuffy

    Senior Global Moderator

  • Global Moderator
  • 15,041 posts

I had one that Will not install the UPGRADE due to it can not be installed on a USB.

There is NO USB on the system at all. only a cheap 5400 rpm sata 2TB HDD by Samsung.

oh btw it also is a OEM. Dell.


  • dave, cognizione and Tetley like this

PM07fvlP.png



0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users